Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-repair-and-maintenance.lowcountrybusiness.net (hereafter referred to as ‘Home Repair and Maintenance’ or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered at https://home-repair-and-maintenance.lowcountrybusiness.net. Please note that this Privacy Policy does not extend to external platforms, apps, or services accessed through links on our site, as they have their own privacy notices and are not governed by ours.

Processing Activities

This policy outlines the practices for users who:

  • Utilize our applications and services as authorized users.
  • Visit and interact with our websites linked to this Privacy Policy.
  • Receive communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  • Account Information: Details related to your registration and account creation, such as usernames, passwords, and user IDs.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Banking information, investment portfolios (if provided), and financial records for financial services users.
  • Purchase Information: Items bought, purchase dates, quantities, and transaction amounts.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback: Responses to surveys, feedback forms, and product reviews you submit to us.
  • Social Media Information: Content, messages, and interactions shared on our social media platforms.
  • Product Information: Details about products you view, search for, or purchase from our e-commerce platform.

We collect this data through direct user input, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

Home Repair and Maintenance uses cookies to enhance your experience and gain insights into our users’ behavior. Cookies are small text files stored on your device, categorized as:

  • Strictly Necessary: Essential for navigating our site and using its features.
  • Preference: Remember your preferences and settings to personalize your experience.
  • Analytics: Collect data about visitors’ interactions with our website to improve performance and functionality.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize your information.

Security Measures

Home Repair and Maintenance implements robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission.
  • Engaging trusted third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to protect against unauthorized access, disclosure, or loss of data.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • The right to withdraw consent at any time.
  • Right to non-discrimination for exercising your data protection rights.

To exercise these rights, please contact our dedicated privacy team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website with an updated policy version.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this policy, please contact us: